FAQ

Please see our Store Locator! In the coming months, Grindstone products will be back on the shelves of many natural food grocers. Check our website and social media for updates. We will also send updates to our mailing list as we add new stores. Not on our mailing list? Sign-up here

Yes! You can order directly from our website.

No, you can order a single loaf if you like.

Yes! Please see our Return Policy for details.

We ship anywhere in the US and Puerto Rico. Currently we are unable to ship internationally.

To maintain freshness, preserve nutrients, and reduce food waste, the bread is shipped fresh frozen. That means following baking, cooling, and packaging, the bread is immediately frozen, then removed from the freezer and placed in a sturdy shipping box on the day it ships. During transit the bread will thaw, and resulting condensation inside the shipping box is normal.

Typically orders are processed and shipped within 1-2 business days. Shipments go out daily Monday-Friday. Depending on location we may not ship certain orders on Friday to avoid transit downtime over the weekend.

Your credit card will be charged when the order is placed. You may cancel your order and receive a full refund any time prior to issuance of a shipment tracking number, for which you will receive an alert. To cancel your order, please email your request to support@grindstonebakery.com.

Grindstone breads eat best when toasted. Everyone is different in terms of the level of “toastedness” they prefer, so experiment a little bit to find what’s right for you. Generally, we prefer a medium thick slice (thin enough to bite easily into, thick enough not to fall apart in the toaster), medium toasted. After that, let this bread be your canvas! It pairs well with avocado, cream cheese, goat cheese spread, butter (or vegan butter alternative), nut butters, jams… the possibilities are endless.

Because our breads are made with just a handful of simple, organic ingredients and contain no preservatives, they have a short shelf life. So, if you are going to eat the whole loaf within a few weeks, storing it in the fridge in its resealable bag is best. If you think it might take a little longer to consume, we recommend slicing it to your desired serving size and storing in its resealable bag in the freezer so that it will stay fresh longer.

Yes! And we produce them in a dedicated gluten-free baking facility. Our certification with the Gluten Free Certification Organization (GFCO) is in progress.

Good question! While we do not use gluten in any of our products and we have eliminated most of the top allergens, some of our products do contain known allergens: sesame, walnut and coconut. We prepare and bake allergen-containing products on separate days from the non-allergen-containing products. All our dishes, mixers, and surfaces are thoroughly cleaned and sanitized between production runs. We use dedicated pans for products containing allergens as well. For example, our Banana Walnut Sourdough and Seeded Sourdough have their own designated baking pans. Also, our allergen-containing raw materials are stored separately from our non-allergen raw materials. We are very careful to prevent cross-contact. However, the ovens, airspace, etc. are shared, and we cannot guarantee zero possibility of cross-contact. All products are labelled accordingly on their packaging.

Yes! All our products are Certified Organic by CCOF. You can view our Organic certificate here.

No, in order to use the word “organic” anywhere on a product label, including in the ingredients list, the company and product must be certified by a USDA-approved certifier. (Note: there is an exception for small operations that produce less than $5,000 per year in organic income.) Please see CCOF’s Organic Labeling Guidelines for more information.